IT Officer

IT Officer

About SABIS^®

SABIS^® is a global education network that has an active presence in 21 countries on five continents and educates students in both the private and public sectors. SABIS^® schools implement the proven, proprietary SABIS^® Educational System, which has been developed and refined for over 135 years.

All students in the SABIS^® Network benefit from a long tradition of excellence in education, a reputation that is rooted in a well-developed philosophy that seeks to provide students with a top-quality education that prepares them to meet the challenges of a changing world.

For more information about the SABIS^® Network, visit: www.sabis.net.

Job Purpose

The IT Officer is responsible for maintaining and overseeing SABIS® technologies and implementing all related procedures across the schools to ensure seamless and effective operations.

Key Responsibilities:

• Ensuring compliance with all security and infrastructure standards (including backups, firewall security, Windows updates, etc.) as per SABIS® policies, in coordination with the regional IT Team and SABIS® HQ IT Infrastructure/Security teams
• Performing administrative tasks such as training, planning, setting objectives, budgeting, and developing policies and procedures, while collaborating with the regional IT Team and SABIS® HQ
• Installing and deploying new SABIS® software applications and updates, ensuring proper usage by granting access rights, training end users, and providing support manuals for SABIS® and third-party IT solutions
• Reporting any valid malfunctions and abnormalities in SABIS® application software and handling issues/requests through SABIS® Service Management
• Procuring, setting up, and configuring necessary hardware and network components (servers, cabinets, switches, workstations, thin clients, laptops, Smart Boards, tablets, Wi-Fi, and other equipment)
• Maintaining network infrastructure, data integrity, and backups
• Ensuring data center equipment, such as servers and network devices, are up-to-date with firmware and patches
• Addressing and resolving faults within the school system (Wi-Fi, network, Internet, servers, etc.)
• Implementing disaster recovery plans to maintain company functionality during crises
• Supporting students, parents, and staff in using SABIS® solutions (SABIS® E-Books, the SABIS® Digital Platform, etc.)
• Providing ongoing technical support to all school users
• Verifying security standards by conducting system audits and performing regular checks on the network and data security
• Performing other related tasks as they arise and as delegated by the Management

Ideal Requirements:

• Bachelor’s Degree in Computer Science, Business Computing, Computer Engineering, or their equivalent
• English Proficient; Kazakh is a plus
• Cisco CCNA\MCITP or similar certificates are preferred
• A minimum of 3 to 5 years of experience in a relevant field
• Professional behavior and ethical conduct
• Delivering results
• Continuous improvement
• Accountability and taking ownership
• Attention to detail and accuracy
• Strong interpersonal and communication skills
• Linux experience is a plus

Employment Requirements:

Must meet all employment requirements including, but not limited to, country and local education and certification requirements, reference checks, and criminal background checks.

Additional details about this position will only be provided to short-listed candidates.

SABIS^® is an equal opportunity employer. We are dedicated to a policy of non – discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, disability, or any other legally protected characteristics.