IT Assistant
- Job Number
- PANAMA00042
- Job Type
- Non-Teaching
- School / Entity Name
- SABIS® International School, Costa Verde
- Department
- Information Technology
About SABIS®
SABIS® is a global education network that has an active presence in 21 countries on five continents and educates students in both the private and public sectors. SABIS® schools implement the proven, proprietary SABIS® Educational System, which has been developed and refined for over 135 years.
All students in the SABIS® Network benefit from a long tradition of excellence in education, a reputation that is rooted in a well-developed philosophy that seeks to provide students with a top-quality education that prepares them to meet the challenges of a changing world.
For more information about the SABIS® Network, visit: www.sabis.net.
Job Purpose
Maintaining SABIS® technologies and implementing the procedures of these technologies at the school in order to ensure an effective and efficient school operation.
Key Responsibilities:
- Perform administrative tasks, such as recruitment, training, plans, objectives, budgets, policies and procedures, and liaise with the regional IT operations and support team and SES to complete these duties.
- Install and deploy all new SABIS® software applications and releases and ensuring full and proper usage of the software systems and solutions by granting proper access rights, training end users and deploy support manuals on all SABIS® and third-party IT solutions, in addition to keeping users posted on new updates.
- Reporting all encountered valid malfunctions and abnormalities in the SABIS® application software and issues/requests through SABIS® IT Service Management Portal in order to maintain the software’s.
- Procuring, setting up and configuring all needed hardware and network components (servers, cabinets, switches, and other equipment) that are needed to deploy the software solutions.
- Maintaining servers and server rooms in terms and best condition of proper environment, functioning and security in alignment with the set standard policies and in coordination with SABIS® IT Infrastructure team.
- Maintain data integrity and backups.
- Setting up and maintaining all deployed end user hardware (Workstations, PCs, Thin clients, Laptops and IWBs) and provide every needed user support to ensure proper IT operations.
- Designing, implementing, and maintaining networks.
- Implementing, maintaining, and overseeing the usage of all set SES standard IT policies and procedures in order to ensure consistency.
- Perform such other related IT task as they arise and delegated by SABIS® management.
Ideal Requirements:
- Bachelor’s degree in Computer Science or equivalent.
- English Proficient, local language is preferred.
- MS Office needed components
- Communication Skills
- Ability to work within a team
- Cisco or MCITP is preferred
- MS Operating Systems, Active Directory, Server and User management
- Networks and Networks Security
- Database Management Systems
- Problem solving
Employment Requirements:
Candidates must meet all employment requirements including, but not limited to, state and/or federal education and certification requirements, successful completion of criminal background and reference checks, and skills testing if required for the position.
Additional details about this position will only be provided to short-listed candidates.
SABIS® and its network of schools in the United States uses the criteria of merit, qualifications, and abilities to determine hiring decisions and promotions within the organization. SABIS® does not discriminate in employment opportunities or practices on the basis of race, color, creed, religion, national origin, ancestry, age, sex, marital status, order of protection, disability, military status, sexual orientation, gender identity, pregnancy, public assistance, family status, unfavorable discharge from military service, genetic information or other segmenting factor protected by law, or local human rights commission activity.